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Return Policy

Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. It must also be for a reason other than picking incorrect sizing when a size chart is provided. If you pick the incorrect size and it does not fit your child, please Contact us directly for more details and an exclusive discount code to rebuy - janeandtony@indiekids.ca

To complete your return, we require a receipt or proof of purchase. You will need to ship your goods back to us and cover the shipping on your end. Contact us for the address of our warehouse - janeandtony@indiekids.ca. Please begin your return within 30 days of receiving your items.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.