Jane, co-founder of Pop Cult Family, describes what you get in every PJ order - we know you will love them!
Frequently Asked Questions
1. What is your shipping policy?
Our pajamas are exclusively made by our hand selected manufacturer near Hong Kong under our quality specifications. Orders ship within 5 business days and take 10-15 days to arrive to the US, Canada or Australia using Air Freight. We will provide you with your tracking number automatically through your email address.
2. What is your return policy?
Once receiving the pajamas, if you are unhappy, please contact us for our US address to ship it back for a refund. If you would like a different size, we do offer an exclusive discount code to rebuy the correct size.
3. Is your store secure?
Pop Cult Family is hosted on the Shopify platform, the largest ecommerce company in the world. All Shopify stores are PCI compliant Level 1, the highest standards of security in the industry. We do accept all major credit cards and Paypal payments.
4. How do I care for my pajamas?
Our pajamas can be put in the washer and dryer without any issues at all. It is best to wash with like colors as is typical of many apparel items.
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